Puzzle is a social cooperative enterprise founded in 2015. We work tirelessly for the social inclusion and support of people with disabilities, focusing on improving quality of life through education, counselling and innovative programmes.

Contact

Address: 8 Naiadonon Street, Athens 11634
Telephone: 211 0128379

Privacy Policy

Protecting your personal data is extremely important to Puzzle. This policy describes how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable law. We encourage you to read this policy carefully.

1. Data Controller

The company Puzzle KINSEP (hereafter PUZZLE), with its registered office at 8 Naiadonon Street, Athens, is the Data Controller for the personal data collected through our website. https://puzzle-se.eu. With this Privacy Policy, PUZZLE ensures its commitment to the protection of personal data by applying fair, transparent and open processing practices.

2. What Information We Collect

2.1. We collect information that you provide such as name, surname, email and contact phone number when using the contact forms and any other information you provide us with when we communicate with you.

2.2. Information collected automatically such as IP address, browser type, operating system and geographical location as well as information from cookies (detailed information is provided in [Cookies Policy]).

3. Purposes of Data Processing

Your personal data is used to provide you with information about our services, to process your requests through the contact form, to inform you about new products, services or events of Puzzle, to improve the user experience of the website, to comply with legal obligations.

4. Legal Basis for Processing

The processing of your data is based on your consent when you provide your data through the contact form, the performance of contracts, compliance with legal obligations, our legitimate interests in improving our services.

5. Who Has Access to Your Data

Puzzle is committed to keeping your data confidential. However, we may share your data:

  1. To authorized partners who support us in the provision of our services (e.g. website hosting providers).
  2. To public authorities, when required by law.
  3. To third parties, with your express consent.

6. Transfer of data outside the EU.

Puzzle does not transfer your personal data outside the European Union, unless this is required for the provision of specific services and appropriate safeguards are in place.

7. Data Retention Time

We retain personal data for as long as necessary for the purpose for which it was collected or to comply with applicable legal requirements. Before deleting them, we assess whether there is a legal obligation to retain them further and act accordingly.

8. Your Rights

As a user, you have the following rights:

  1. Get information about the processing of your data.
  2. Request the correction of inaccurate or incomplete data.
  3. Request the deletion of your data under certain conditions.
  4. Limit the processing of your data.
  5. Object to processing on the grounds of legitimate interests.
  6. Receive your data in a structured, commonly used format.
  7. Withdraw your consent at any time.

To exercise your rights, please contact us at info@puzzle-se.eu.

9. Cookies and Monitoring

Our website uses cookies to improve user experience. For more details, please see our Cookies Policy.

10. Data Security

Puzzle takes all necessary technical and organisational measures to protect your data from loss, misuse, unauthorised access or alteration. These include:

  • Use SSL for secure data transfer.
  • Regular system upgrades and security checks.
  • Restrict access to authorised personnel only.

11. Links to Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices of these sites and encourage you to read their respective policies.

12. Changes to the Privacy Policy

Puzzle reserves the right to modify this policy whenever it deems necessary. Any changes will be posted on our website and we encourage you to visit the website periodically for updates.

13. Contact

If you have any questions or comments about this policy, you can contact us at:

  • Email: info@puzzle-se.eu

Telephone: +30 211 0128379